{"id":1763,"date":"2022-10-13T11:30:49","date_gmt":"2022-10-13T11:30:49","guid":{"rendered":"https:\/\/www.softaken.com\/guide\/?p=1763"},"modified":"2024-12-20T08:08:47","modified_gmt":"2024-12-20T08:08:47","slug":"fix-the-error-the-file-username-ost-is-in-use-cannot-be-accessed","status":"publish","type":"post","link":"https:\/\/www.softaken.com\/guide\/fix-the-error-the-file-username-ost-is-in-use-cannot-be-accessed\/","title":{"rendered":"Fix the Error \u201cThe File Username.OST is in Use &#038; Cannot be Accessed\u201d in MS Outlook"},"content":{"rendered":"<p>MS Outlook is a popular email file management for Windows users. The Microsoft application has several versions. When MS Outlook connects with MS Exchange Server, it creates an OST local file. In other words, when the Cached Exchange Mode in MS Exchange is active, a replicate of data is made on the local machine and is an OST file. The \u201cCached Mode\u201d gives users the platform to work offline.<\/p>\n<p style=\"text-align: center;\"><a class=\"maxbutton-1 maxbutton maxbutton-download-now\" target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.softaken.com\/dls\/ostfileexporterdemo.exe\"><span class='mb-text'>Download Now<\/span><\/a> <a class=\"maxbutton-2 maxbutton maxbutton-buy-now\" target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.softaken.com\/buy-ost-file-exporter\"><span class='mb-text'>Buy Now<\/span><\/a><\/p>\n<p>OST provides users with uninterrupted work experience because users can work offline. Sometimes, OST files develop errors. Some errors appear automatically, while some may be because of human errors.<\/p>\n<p>The file C:\\users\\\u2026.username.ost is in use and cannot be accessed is one of the most common errors with OST files. It may need users to restart the system.<\/p>\n<h2>The Main Reasons Lead to the Error<\/h2>\n<p>OST files are prone to corruption and can damage without giving a warning. You can lose your important contacts and emails. However, the best practice is to convert OST file. MS Outlook uses PST also and is comparatively better than OST for performance and data safety. Below are some reasons that can corrupt an OST file-<\/p>\n<ul>\n<li>There may be a synchronization issue that can develop between OST and Exchange mailbox.<\/li>\n<li>MS Outlook conflicts with other apps can be the reason for the problem.<\/li>\n<li>If your company uses MS Outlook through a network system and more than one user tries to open the same OST file, the error may develop.<\/li>\n<li>A poor or slow internet connection can cause the problem.<\/li>\n<li>A protected OST file can cause an issue because of unauthorized access.<\/li>\n<\/ul>\n<h2>Taking Some Steps to Resolve MS Outlook 2019, 2016, 2013, 2010 &amp; 2007-<\/h2>\n<p>Follow any given below method to troubleshoot \u201cThe file xxxx.OST is in use and cannot be accessed\u201d error-<\/p>\n<h3>Method 1: Quit Microsoft Outlook &amp; Related Procedure<\/h3>\n<p>Confirm that multiple instances of MS Outlook and no other related process to open an OST file are not in a running state on your system. It can mark the file \u201cin use.\u201d Follow the given steps &#8211;<\/p>\n<ul>\n<li>If Outlook is running, close the tool and go to the Task Manager<\/li>\n<li>A window will open, choose the \u201c<strong>Processes<\/strong>\u201d button<\/li>\n<li>A list will appear, search for \u201c<strong>Outlook<\/strong>\u201d, \u201c<strong>LYNC<\/strong>\u201d, \u201c<strong>Communicator<\/strong>\u201d, or \u201c<strong>UCMAPI<\/strong>\u201d names in the list.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1764 size-full\" src=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-1.jpg\" alt=\"fix ost error \" width=\"831\" height=\"716\" srcset=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-1.jpg 831w, https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-1-300x258.jpg 300w, https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-1-768x662.jpg 768w\" sizes=\"auto, (max-width: 831px) 100vw, 831px\" \/><\/p>\n<ul>\n<li>Select them one by one and press the \u201c<strong>End Task<\/strong>\u201d tab<\/li>\n<li>Now, you can analyse whether the problem is fixed.<\/li>\n<\/ul>\n<h3>Method 2: Disable Exchange Cached Mode<\/h3>\n<p>Sometimes, the feature \u201c<strong>Cached Mode<\/strong>\u201d makes OST files inaccessible. In this situation, you can turn down the \u201cCached Mode\u201d to fix the error and <a href=\"https:\/\/www.softaken.com\/kb\/open-inaccessible-ost-files\">open inaccessible OST files<\/a>. Here are the steps to follow-<\/p>\n<ul>\n<li>If Outlook is open, click on the exit button and go to the Control Panel<\/li>\n<li>Click on the <strong>Mail<\/strong> tab then Email Accounts and after that, Email<\/li>\n<li>Choose the email-id and press the \u201c<strong>Change<\/strong>\u201d tab<\/li>\n<li>Uncheck the \u201c<strong>Use Cached Exchange Mode<\/strong>\u2026\u201d option<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1765 size-full\" src=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-2.jpg\" alt=\"fix ost errors\" width=\"694\" height=\"491\" srcset=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-2.jpg 694w, https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-2-300x212.jpg 300w\" sizes=\"auto, (max-width: 694px) 100vw, 694px\" \/><\/p>\n<ul>\n<li>Press <strong>Next<\/strong> and then the <strong>Finish<\/strong> tab<\/li>\n<\/ul>\n<p>If the error has not fixed after this step, don\u2019t forget to turn on the Cached Mode.<\/p>\n<p><strong>Read This Blog for More Info :- <a href=\"https:\/\/www.softaken.com\/blog\/how-to-fix-sendreceive-error-in-outlook-express-or-ms-outlook\">Fix send\/receive error in Outlook Express<\/a><\/strong><\/p>\n<h3>Method 3: Taking Help of Inbox Repair Tool<\/h3>\n<p>If the error has developed due to the OST file issues like integrity or read or write permission, you can use an Outlook in-built file repairing tool to make OST files accessible. For versions of Outlook 2007 and later, the default location for the built-in repair tool is-<\/p>\n<blockquote><p>For 32-bit Outlook: C:\\Program Files (x86)\\Microsoft Office\\Office16\\<\/p>\n<p>For 64-bit Outlook: C:\\Program Files\\Microsoft Office\\Office16\\<\/p><\/blockquote>\n<p>The tool repairs only minor problems. If you have missing data or damaged OST files because of virus attack, the ScanPST.exe will not help you. The feature is profitable to use for older versions. It is not so effective to use for Outlook 2010 and other upgraded versions of MS Outlook. The location of the tool can be different for different versions.<br \/>\n<strong>Note:<\/strong> OST files that are orphaned, encrypted, or larger than 2 GB cannot be scanned using ScanPST.exe.<\/p>\n<h3>Method 4: Recreating OST Files<\/h3>\n<p>If the above measures fail, you can recreate an OST file. Below are the steps to follow for recreating an OST file.<\/p>\n<ul>\n<li>Switch off MS Outlook and hit the folder where you have saved your OST file<\/li>\n<li>Rename the target file using the .bak extension<\/li>\n<\/ul>\n<p>For instance, If the existing file name is<strong> xyz@abc.com.ost<\/strong>, you can rename it with a .bak extension like this <strong>xyz@abc.com.ost.bak<\/strong><\/p>\n<p>\u2022 It will re-create the OST file by synching the mailbox databases<\/p>\n<p>If the solution seems not helpful, you can move OST files to PST. It is one of the best measures to access OST file data on your MS Outlook. The process of conversion comprises two options. One is to export Outlook Mailbox manually and the other is to use a third-party conversion program. Businesses usually prefer the second option because it is fast, safe, and reliable.<\/p>\n<h4>Using Outlook Import Export Wizard for Manual Conversion<\/h4>\n<p>Below are the steps to follow for the manual conversion of OST file.<\/p>\n<ul>\n<li>Open MS Outlook and go to the File menu then the Open section and then Import.<\/li>\n<li>The \u2018Import and Export Wizard\u2019 will open<\/li>\n<li>From the wizard, select the \u2018Export to a file option and press the Next tab<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1767 size-full\" src=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-3.jpg\" alt=\"fix ost errors\" width=\"451\" height=\"345\" srcset=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-3.jpg 451w, https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-3-300x229.jpg 300w\" sizes=\"auto, (max-width: 451px) 100vw, 451px\" \/><\/p>\n<ul>\n<li>From the next wizard, choose the \u2018Outlook data file (.pst)\u2019 and press \u2018Next\u2019<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1768 size-full\" src=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-4.jpg\" alt=\"fix ost errors\" width=\"451\" height=\"337\" srcset=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-4.jpg 451w, https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-4-300x224.jpg 300w\" sizes=\"auto, (max-width: 451px) 100vw, 451px\" \/><\/p>\n<ul>\n<li>Now, press the \u201c<strong style=\"font-size: 1rem;\">Browse<\/strong><span style=\"font-size: 1rem;\">\u201d tab to provide the destination, Select the below points if you like and then Finish.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1769 size-full\" src=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-5.jpg\" alt=\"fix ost errors\" width=\"451\" height=\"345\" srcset=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-5.jpg 451w, https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2022\/10\/ost-5-300x229.jpg 300w\" sizes=\"auto, (max-width: 451px) 100vw, 451px\" \/><\/p>\n<p><strong>Note:<\/strong> The method works for healthy and accessible OST files. It is not helpful in the conversion of inaccessible OST files. For this reason, you can choose a third-party conversion program.<\/p>\n<h4>Convert With Softaken Software Converter<\/h4>\n<p><strong>Softaken <a href=\"https:\/\/www.softaken.com\/ost-to-pst-converter\">Microsoft Outlook OST to PST Converter<\/a><\/strong> is one of the best software on your Windows system. The intuitive graphical user interface that allows users to operate it independently or without technical assistance. The conversion program repairs and converts OST files to PST. Orphaned OST files can scan and export to PST. During conversion, the utility maintains data integrity and accuracy.<\/p>\n<h5>Below are some features that encourage users to choose the app-<\/h5>\n<ul>\n<li>No installation of MS Outlook is necessary<\/li>\n<li>Capable of scanning, repairing, and exporting OST files of any size<\/li>\n<li>Display a preview of the selected OST file in its preview pane<\/li>\n<li>Convert entire or selective OST file folders to provide custom conversion goal<\/li>\n<li>A lightweight and bug-free application to use for personal and professional purposes<\/li>\n<\/ul>\n<h5>Wrapping Things Up-<\/h5>\n<p>In this post we explained the 5 different ways to fix The File Username.OST is in Use &amp; Cannot be Accessed\u201d in MS Outlook. PST is more popular than OST because of its compatibility and robust security, while OST files are vulnerable to corruption. So, you can try the automated Softaken <a href=\"https:\/\/www.softaken.com\/ost-recovery\">OST\u00a0 Recovery<\/a> solution to repair and convert OST files get the accurate results. Before buying this tool you can also attempt its free trial pack and convert a few OST files to PST without paying any fee.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>MS Outlook is a popular email file management for Windows users. The Microsoft application has several versions. When MS Outlook connects with MS Exchange Server, it creates an OST local file. In other words, when the Cached Exchange Mode in MS Exchange is active, a replicate of data is made on the local machine and [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1776,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_sl_quick_summary":"","_sl_featured":"","_sl_entry_faq_json":"","footnotes":""},"categories":[26,11,40],"tags":[],"class_list":["post-1763","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-fix-errors","category-ost-file-exporter"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix File Username.OST is in Use &amp; Cannot be Accessed<\/title>\n<meta name=\"description\" content=\"Resolve OST file access issue in Outlook &quot;The File Username.OST is in Use &amp; Cannot be Accessed&quot; erros in Outlook.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.softaken.com\/guide\/fix-the-error-the-file-username-ost-is-in-use-cannot-be-accessed\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix File Username.OST is in Use &amp; 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At Softaken Software, he focuses on testing and delivering reliable, secure, and user-friendly tools to help individuals and businesses manage their data efficiently.","url":"https:\/\/www.softaken.com\/guide\/author\/andrea\/"}]}},"_links":{"self":[{"href":"https:\/\/www.softaken.com\/guide\/wp-json\/wp\/v2\/posts\/1763","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.softaken.com\/guide\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.softaken.com\/guide\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.softaken.com\/guide\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.softaken.com\/guide\/wp-json\/wp\/v2\/comments?post=1763"}],"version-history":[{"count":10,"href":"https:\/\/www.softaken.com\/guide\/wp-json\/wp\/v2\/posts\/1763\/revisions"}],"predecessor-version":[{"id":4092,"href":"https:\/\/www.softaken.com\/guide\/wp-json\/wp\/v2\/posts\/1763\/revisions\/4092"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.softaken.com\/guide\/wp-json\/wp\/v2\/media\/1776"}],"wp:attachment":[{"href":"https:\/\/www.softaken.com\/guide\/wp-json\/wp\/v2\/media?parent=1763"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.softaken.com\/guide\/wp-json\/wp\/v2\/categories?post=1763"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.softaken.com\/guide\/wp-json\/wp\/v2\/tags?post=1763"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}