{"id":23,"date":"2021-05-18T11:34:24","date_gmt":"2021-05-18T11:34:24","guid":{"rendered":"https:\/\/www.softaken.com\/guide\/?p=23"},"modified":"2021-11-02T09:27:08","modified_gmt":"2021-11-02T09:27:08","slug":"how-to-resolve-cannot-get-mail-error-on-iphone-or-ipad","status":"publish","type":"post","link":"https:\/\/www.softaken.com\/guide\/how-to-resolve-cannot-get-mail-error-on-iphone-or-ipad\/","title":{"rendered":"How to Resolve \u2018Cannot Get Mail\u2019 error on iPhone or iPad?"},"content":{"rendered":"<p>Sometimes, iPhone and iPad users get this error \u201cCannot Get Mail\u201d and this is a common error when iOS device is unable to retrieve new emails. Resolving this issue quickly is very important for users as it prevents email from working as expected. Through this blog, we will know how to fix \u201ccannot get mail\u201d error.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-24\" src=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2021\/05\/cannot-get-mail.jpg\" alt=\"cannot-get-mail\" width=\"478\" height=\"200\" srcset=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2021\/05\/cannot-get-mail.jpg 478w, https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2021\/05\/cannot-get-mail-300x126.jpg 300w\" sizes=\"auto, (max-width: 478px) 100vw, 478px\" \/><\/p>\n<h2>Methods to fix iOS device error \u201cCannot Get Mail\u201d<\/h2>\n<ol>\n<li><strong>Check Internet connection<\/strong><\/li>\n<\/ol>\n<p>The basic step is to check your internet connection. Using Wi-Fi or cellular data, make sure the connection is continuous and fast.<\/p>\n<ol start=\"2\">\n<li><strong>Remove and re-enter Email account<\/strong><\/li>\n<\/ol>\n<p>Sometimes incoming and outgoing server information of user account is not accepted by email server so user needs to remove the mail account and add it again. Here are the steps to remove email account \u2013<\/p>\n<ul>\n<li>Go to Settings option in iOS device and select \u2018Mail, contacts, calendars\u2019 option<\/li>\n<li>In new window, click on Delete account option<\/li>\n<li>Then go back to Mail, contacts, calendars option and click on Add account option<\/li>\n<li>Now, choose the email provider like <a href=\"https:\/\/www.softaken.com\/yahoo-backup-pro\">Yahoo Mail<\/a> or Exchange and sign in to your email account.<\/li>\n<li>After the login email account process, refresh the mail messages and check for the error is resolved or not.<\/li>\n<\/ul>\n<ol start=\"3\">\n<li><strong>Restart iOS device<\/strong><\/li>\n<\/ol>\n<p>Sometimes restarting your iOS device will help you to remove this error. For this, hold and press Home and Power button until you see Apple logo.<\/p>\n<ol start=\"4\">\n<li><strong>Restart Network Settings<\/strong><\/li>\n<\/ol>\n<p>Another way to resolve \u201cCannot Get Mail\u201d error is to restart network settings by using the given steps \u2013<\/p>\n<ul>\n<li>Open your iOS device and go to Settings option<\/li>\n<li>Click on General tab and select Reset option<\/li>\n<li>Now, click on Reset Network settings\u2019 option<\/li>\n<li>After completing the process, restart your device and check the error.<\/li>\n<\/ul>\n<ol start=\"5\">\n<li><strong>Change Microsoft Exchange Security Settings<\/strong><\/li>\n<\/ol>\n<p>If the user is the administrator on MS Exchange Server then they can adjust the settings or ask the administrator to do this. Follow the steps to change Microsoft Exchange Security settings \u2013<\/p>\n<ul>\n<li>Open Active Directory Users and computer<\/li>\n<li>Select View tab and click on Advanced features option<\/li>\n<li>Right-click on Mail accounts and choose Properties option<\/li>\n<li>Click on Security option in new window and hit Advanced option<\/li>\n<li>Select Include inheritable permissions checkbox and click on Apply button<\/li>\n<\/ul>\n<ol start=\"6\">\n<li><strong>Move emails to different folder<\/strong><\/li>\n<\/ol>\n<p>Sometimes, by moving emails to a temporary folder from Inbox. You can try opening emails with this method. Steps to move Inbox emails to temporary folder \u2013<\/p>\n<ul>\n<li>Select Inbox emails that you want to move<\/li>\n<li>Use Move option to move emails to new folder<\/li>\n<li>Go to the folder and access emails<\/li>\n<\/ul>\n<ol start=\"7\">\n<li><strong>Change your mail account password<\/strong><\/li>\n<\/ol>\n<p>By changing your mail account password, you can fix \u201cCannot Get Mail\u201d error.\u00a0 If your Mail app is not opening, you can change the password by visiting the website of your mail account using Chrome, Opera, Safari, etc.<\/p>\n<h3>Concluding Lines<\/h3>\n<p>Whenever you face \u201cCannot Get Mail\u201d error on iPhone, now it becomes easy for you to resolve this error with this article where we have explained 7 ways to fix this error. You can check out these methods and resolve your issues.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes, iPhone and iPad users get this error \u201cCannot Get Mail\u201d and this is a common error when iOS device is unable to retrieve new emails. Resolving this issue quickly is very important for users as it prevents email from working as expected. Through this blog, we will know how to fix \u201ccannot get mail\u201d [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":27,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_sl_quick_summary":"","_sl_featured":"","_sl_entry_faq_json":"","footnotes":""},"categories":[12,11],"tags":[],"class_list":["post-23","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-recovery","category-fix-errors"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Troubleshoot \u2018Cannot Get Mail\u2019 error on iPhone or iPad<\/title>\n<meta name=\"description\" content=\"Find out 7 ways to resolve \u2018Cannot Get Mail\u2019 error on iPhone or iPad. Complete guide is provided with multiple solutions to resolve iPhone \u201cCannot Get Mail\u201d error.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.softaken.com\/guide\/how-to-resolve-cannot-get-mail-error-on-iphone-or-ipad\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Troubleshoot \u2018Cannot Get Mail\u2019 error on iPhone or iPad\" \/>\n<meta property=\"og:description\" content=\"Find out 7 ways to resolve \u2018Cannot Get Mail\u2019 error on iPhone or iPad. Complete guide is provided with multiple solutions to resolve iPhone \u201cCannot Get Mail\u201d error.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.softaken.com\/guide\/how-to-resolve-cannot-get-mail-error-on-iphone-or-ipad\/\" \/>\n<meta property=\"og:site_name\" content=\"How to Guide\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/softaken\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/softaken\" \/>\n<meta property=\"article:published_time\" content=\"2021-05-18T11:34:24+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-02T09:27:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2021\/05\/cannotgetemail.png\" \/>\n\t<meta property=\"og:image:width\" content=\"747\" \/>\n\t<meta property=\"og:image:height\" content=\"396\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Softaken Software\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@softaken\" \/>\n<meta name=\"twitter:site\" content=\"@softaken\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Softaken Software\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Troubleshoot \u2018Cannot Get Mail\u2019 error on iPhone or iPad","description":"Find out 7 ways to resolve \u2018Cannot Get Mail\u2019 error on iPhone or iPad. 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