{"id":3171,"date":"2023-09-19T12:39:57","date_gmt":"2023-09-19T12:39:57","guid":{"rendered":"https:\/\/www.softaken.com\/guide\/?p=3171"},"modified":"2023-09-20T07:22:17","modified_gmt":"2023-09-20T07:22:17","slug":"contacts-disappeared-from-outlook","status":"publish","type":"post","link":"https:\/\/www.softaken.com\/guide\/contacts-disappeared-from-outlook\/","title":{"rendered":"Resolved &#8220;All Contacts Disappeared from Outlook&#8221; Problem"},"content":{"rendered":"<p><strong>Summary: <\/strong>Are you a user of MS Outlook? Have you experienced the problem of contact disappeared from Outlook? The problem can be rare but many Outlook users experience the same problem. It has reasons.\u00a0 Luckily, solutions are also available.<\/p>\n<p>MS Outlook is one of the most popular email clients. It is a remarkable tool to store not only emails but also contacts, notes, and other properties. Several Outlook users have experienced the \u201c<strong>Contacts disappear from Outlook client<\/strong>\u201d or \u201cOutlook contacts not available in address book\u201d problem. If you have faced the same problem, email communication can be misarrange or affected. You may miss several important contacts. Various solutions are available to fix the problem. In this article, we first address the reasons and then solutions.<\/p>\n<p style=\"text-align: center;\"><a class=\"maxbutton-1 maxbutton maxbutton-download-now\" target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.softaken.com\/dls\/ostfileexporterdemo.exe\"><span class='mb-text'>Download Now<\/span><\/a><\/p>\n<h2>Reasons for Contacts Disappear from Outlook Issue<\/h2>\n<p>There are several reasons that can lead to the issue.<\/p>\n<ul>\n<li>Incorrect address book configuration<\/li>\n<li>Accidental data deletion<\/li>\n<li>Offline mode<\/li>\n<li>Synchronization issues<\/li>\n<li>Oversized Offline Storage Table or OST files<\/li>\n<li>\u00a0Outlook Outdated<\/li>\n<li>Faulty Windows updates<\/li>\n<\/ul>\n<h2>Ways to Fix Contacts Disappear from Outlook Issue<\/h2>\n<p>You can solve the problem with various ways. Let\u2019s find out the solutions to fix \u201cContacts disappear or missing from Outlook\u201d issue.<\/p>\n<h3>1. Enable Auto Suggest<\/h3>\n<p>When you type an email address or name and Outlook doesn\u2019t suggest the contact address, you assume that the following address has deleted or disappeared. It is not the case of disappeared the target contact. It can happen. The solution is to check or enable the auto suggest. Here are the steps to enable the auto-complete feature to once again see the contact suggestions as you enter the first English character. .<\/p>\n<p><strong>The steps are as follows:<\/strong><\/p>\n<ul>\n<li>First, access your MS Outlook application and to the\u00a0<strong>File menu<\/strong>\u00a0&gt;\u00a0then <strong>Options<\/strong>\u00a0in the dropdown menu.<\/li>\n<li>Now, hit the<strong>\u00a0Mail<\/strong>\u00a0tab.<\/li>\n<li>In the <strong>Send messages\u00a0<\/strong>section, you check the\u00a0<strong>\u2018Use Auto-Complete List to suggest names when typing in the To, Cc, and Bcc lines<\/strong>\u2018 box or the same type of option (depends on the Outlook version you use.) Press the OK button to save the changes you have made.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3172 size-full\" src=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2023\/09\/Contacts-Disappeared-from-Outlook-1.png\" alt=\"Contacts Disappeared from Outlook-1\" width=\"840\" height=\"685\" srcset=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2023\/09\/Contacts-Disappeared-from-Outlook-1.png 840w, https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2023\/09\/Contacts-Disappeared-from-Outlook-1-300x245.png 300w, https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2023\/09\/Contacts-Disappeared-from-Outlook-1-768x626.png 768w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/p>\n<h3>2. Look for Accidental Deletion of Contacts<\/h3>\n<p>Human errors happen. You may sometimes delete contacts unintentionally. Therefore, it is essential to notice any accidental deletion. Here are the steps you can follow:<\/p>\n<ol>\n<li>In the\u00a0<strong>Microsoft Outlook<\/strong>, click on the\u00a0<strong>Deleted Items<\/strong>\u00a0folder.<\/li>\n<li>After this, locate the deleted contacts that you are unable to find.<\/li>\n<li>If the deleted contact is in the <strong>Deleted Items\u00a0<\/strong>folder, you can restore them to its location by just right-click on it.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3173 size-full\" src=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2023\/09\/Contacts-Disappeared-from-Outlook-2.png\" alt=\"Contacts Disappeared from Outlook-2\" width=\"1024\" height=\"546\" srcset=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2023\/09\/Contacts-Disappeared-from-Outlook-2.png 1024w, https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2023\/09\/Contacts-Disappeared-from-Outlook-2-300x160.png 300w, https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2023\/09\/Contacts-Disappeared-from-Outlook-2-768x410.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>After this step, don\u2019t forget to notice if any filtration you have applied to contacts of Outlook. If you notice filtration method is activated, disable it to preserve your important contacts.<\/p>\n<h3><strong>3. Ensure about Synchronization Settings<\/strong><\/h3>\n<p>The disappeared contact problem may arise because of Outlook synchronization issue. All you need to enable the synchronization settings. It means you are not offline.<\/p>\n<p>Access your Outlook profile, click on the Send\/Receive tab and confirm the Work Offline mode is disabled. If you notice it enable, disable it. If you don\u2019t do so, it can be greyed out. It leads to <a href=\"https:\/\/www.softaken.com\/guide\/fix-outlook-work-offline-greyed-out-error\/\">work offline greyed-out issue<\/a>.<\/p>\n<p>Don\u2019t forget to <strong>enable Cached Exchange Mode<\/strong>, if it is disabled by you some time ago.<\/p>\n<ul>\n<li>For this, access your MS Outlook profile and click on the\u00a0<strong>File &gt; Info &gt; Account Settings &gt; Account Settings.<\/strong><\/li>\n<li>Now, hit twice on your email. At the same time, confirm the Cached Exchange mode is checked.<\/li>\n<li>After that, press the <strong>Next button &gt; Finish.<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3174 size-full\" src=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2023\/09\/Contacts-Disappeared-from-Outlook-3.png\" alt=\"Contacts Disappeared from Outlook-3\" width=\"460\" height=\"203\" srcset=\"https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2023\/09\/Contacts-Disappeared-from-Outlook-3.png 460w, https:\/\/www.softaken.com\/guide\/wp-content\/uploads\/2023\/09\/Contacts-Disappeared-from-Outlook-3-300x132.png 300w\" sizes=\"auto, (max-width: 460px) 100vw, 460px\" \/><\/p>\n<ul>\n<li>Now, restart the application to accept the changes you have made.<\/li>\n<\/ul>\n<h3><strong>4. Creating a New Outlook Profile<\/strong><\/h3>\n<p>Do you know if your current Outlook profile is damaged or corrupted, it is better to create a new Outlook profile? A corrupt profile can cause the missing contacts. It also prevents you from accessing contacts in Outlook. Experts recommend you to <a href=\"https:\/\/www.softaken.com\/blog\/step-by-step-tips-to-setup-a-new-outlook-profile\">create a new Outlook profile<\/a>. Here are the steps to follow.<\/p>\n<ul>\n<li>Log out from your MS Outlook account.<\/li>\n<li>Access the\u00a0<strong>Control Panel<\/strong>\u00a0on your system and then\u00a0<strong>User Accounts &gt; Mail (32-bit)<\/strong>.<\/li>\n<li>Press the\u00a0<strong>Show Profiles <\/strong>button.<\/li>\n<li>Choose\u00a0<strong>Add <\/strong>and give a name to your profile, press <strong>OK.<\/strong><\/li>\n<li>After that, follow the given on-screen instructions to sign in with a new password and account.<\/li>\n<li>Once, you have signed in successfully, the next step is to restart Outlook and select your new profile from the dropdown option.<\/li>\n<li>Now, you can able to view all your contacts. \u00a0After that, go back to the\u00a0<strong>Mail Setup \u2013 Outlook<\/strong>\u00a0window and remove your old profile.<\/li>\n<li>As you remove your old profile, you can view the whole contacts of your old account in the new account.<\/li>\n<\/ul>\n<h3><strong>5. Recreating Offline Storage Table or OST<\/strong><\/h3>\n<p>Do you know if your <a href=\"https:\/\/www.softaken.com\/guide\/fix-exchange-ost-file-reached-maximum-size\/\">OST file is oversized<\/a>, it can lead to synchronization issue with the disappearance of contacts? Luckily, you can save yourself from this issue by recreating an OST file. It will synchronize your address book from the mailbox server to your Outlook client and save contacts in the new OST file.<\/p>\n<p><strong>Here are the steps you can follow:<\/strong><\/p>\n<ul>\n<li>Sign off your Outlook profile<\/li>\n<li>Press the\u00a0<strong>Windows + R\u00a0<\/strong>keys.<\/li>\n<li>Enter\u00a0<strong>%localappdata%\/Microsoft\/Outlook<\/strong>\u00a0and then\u00a0<strong>Enter\u00a0tab.<\/strong><\/li>\n<li>In the end, press the \u201cOK\u201d tab to save the OST file to a default location.<\/li>\n<\/ul>\n<ul>\n<li>Now, choose the OST file where you notice contacts are missing. Relocate the OST file from the default location to the folder of your choice in the system.<\/li>\n<li>After this step, delete the old OST file from the default location and start Outlook normally.<\/li>\n<\/ul>\n<p>In this entire process, Outlook will create a new OST file by restoring all emails and contacts.<\/p>\n<blockquote><p><em>If the recreating doesn\u2019t restore missing contacts, you can use Softaken <a href=\"https:\/\/www.softaken.com\/ost-to-pst-converter\">IMAP OST to PST Converter<\/a>. OST files are prone to damage or corrupt. They are device specific and profile specific. It is always wise to save important emails and contacts in PST file format.<\/em><\/p>\n<p style=\"text-align: center;\"><em><a class=\"maxbutton-2 maxbutton maxbutton-buy-now\" target=\"_blank\" rel=\"nofollow noopener\" href=\"https:\/\/www.softaken.com\/buy-ost-file-exporter\"><span class='mb-text'>Buy Now<\/span><\/a><\/em><\/p>\n<\/blockquote>\n<h3>6. Restore Contacts from CSV or PST Backup<\/h3>\n<p>The same issue of \u201cContacts disappeared from Outlook\u201d can arise with CSV or PST formats. In this situation, you can take the following steps.<\/p>\n<ul>\n<li>Access your MS Outlook application and navigate the\u00a0<strong>File menu &gt; Open &amp; Export &gt; Import\/Export<\/strong>. It will open the Outlook import export wizard.<\/li>\n<li>From the new wizard, choose \u201c<strong>Import from another program or file<\/strong>\u201d option and hit\u00a0<strong>Next.<\/strong><\/li>\n<li>Now, choose the CSV file type to restore contacts and click\u00a0<strong>Next<\/strong>. If you want to store data in PST file format, select the PST format.<\/li>\n<li>Press the\u00a0<strong>Browse<\/strong>\u00a0address to choose the location of the PST file.<\/li>\n<li>Press the\u00a0<strong>Next<\/strong> tab<\/li>\n<li>Choose the contact folders and press\u00a0<strong>Next<\/strong>\u00a0&gt;\u00a0<strong>Finish<\/strong>.<\/li>\n<li>Now, verify whether the contacts are restored.<\/li>\n<\/ul>\n<h4>Conclusion<\/h4>\n<p>The \u201c<strong>Contacts disappear from Outlook<\/strong>\u201d issue is rare but it is faced with Outlook of any versions, including Outlook 2007, 2010, 2013, 2016, 2019, and 2021. In this blog, we have suggested the most common ways to fix the issue. We hope that you will find these methods helpful. You can share your views on the comment box. We glad to hear from you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Summary: Are you a user of MS Outlook? Have you experienced the problem of contact disappeared from Outlook? The problem can be rare but many Outlook users experience the same problem. It has reasons.\u00a0 Luckily, solutions are also available. MS Outlook is one of the most popular email clients. It is a remarkable tool to [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":3176,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_sl_quick_summary":"","_sl_featured":"","_sl_entry_faq_json":"","footnotes":""},"categories":[26,40],"tags":[],"class_list":["post-3171","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-ost-file-exporter"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why Have My All Contacts Disappeared from Outlook? Solutions?<\/title>\n<meta name=\"description\" content=\"Know the complete Solution when All Contacts Disappeared from Outlook. 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