Summary: While accessing Outlook, some issues arise, like corrupted files, connectivity problems, etc., that creates hurdles in accessing the account. Because of these issues, Outlook throws an error message stating ‘Exchange is currently in recovery mode.’ Through this post, we will dive into the solutions to fix this problem. Also, we will discuss a professional tool to overcome any issues linked to MS Outlook.
Microsoft Exchange permits users to work offline while connected to Outlook. In some scenarios, users face trouble accessing the OST file with Exchange Server. While accessing an old OST file in Outlook, when you pick ‘online mode’, it needs a connection to the Exchange Server. Sometimes, users face an error message like ‘Exchange Server is in recovery mode.’ Let us figure out the reason behind this error and the effective ways to fix it.
Also read: OST file is not recognized by Outlook error
Why do users face the Exchange Outlook is currently in Recovery mode error?
There are numerous reasons why users face Outlook Exchange errors. Some major reasons are listed below to resolve the Outlook Exchange Error:
- Due to problems with DNS configurations
- When the mailbox is exported to a different version of MS Exchange
- Due to the sensitive nature of offline folders (OST)
- When users attempt to restart Exchange, the mailbox keeps the cached Exchange mode enabled
- Due to a poor internet connection between the server and the client
Techniques to fix the ‘Exchange is currently in Recovery Mode’ error
In this segment, we will talk of possible methods to resolve this error. First, we will check the manual ways.
Technique 1. Rebuild the Outlook profile
- Exit the Outlook application
- Then, open Control Panel – Internet accounts – Mail – Show profiles
- Now, from the list, remove the Exchange profile
- Finally, build a new profile with the new Exchange settings
Technique 2. Disable and enable the Cached mode
While recovering Exchange Server, it is necessary to disable or delete the old OST file. For this, the steps are mentioned here:
- Launch the Outlook application
- Tap on the File tab
- Hit the Account Settings
- Now, pick the mail account and place the cursor on the Change option
- In the next window, disable the ‘Use cached Exchange mode’ option
- Re-enable it and then start MS Outlook
Technique 3. Try the Integrity Check (ScanOST) (for older versions of Outlook)
- Locate and open ScanOST.exe
- Then, pick the mailbox you get issues with and repair it
Professional Solution to Resolve Exchange is Currently in Recovery Mode Error
When manual techniques fail, try professional tools like Softaken OST to PST Converter. This is a safe and trusted tool that works quickly. It is highly useful in recovering deleted items from the Outlook mailbox. Using this software, you can easily save OST file items to PST format, which Outlook can open. You don’t have to recreate profiles or worry about conflicting items. Also, you can simply import the PST file back to Outlook without misplacing the database hierarchy.
Guide to using the professional tool
- Install and open the professional tool to convert the OST file content to a PST file.
- Then, load the OST file from your system.
- Preview OST file content and filter items, if needed.
- Opt for the PST format from the available options.
- Finally, provide a path for saving the PST file and press the ‘Convert’ button.
Bottom Lines
The error message ‘Exchange Outlook currently in Recovery Mode’ seems like a big trouble, but using the correct methods, you can simply resolve it. This guide has offered solutions to quickly resolve this error. Using manual techniques, you can resolve this issue, but only when you have fewer OST files. But in a large environment where you have many OST files, using the professional tool is best. It ensures complete data security, maintains the actual folder hierarchy, and works with all editions of Windows OS.
General Questions by users
How does Exchange in recovery mode affect users?
When the Exchange Server is in recovery mode:
- Mailboxes might not load in MS Outlook
- Fail to send and receive emails
- Exchange services may stop or work with limited functionality
How can I check if Exchange is in recovery mode?
Use these steps to check if Exchange is in recovery mode or not:
- Check the Exchange Admin Center (EAC)
- Review Event Viewer logs
- Use PowerShell commands to check the state of the database
Does the recovery mode mean I have lost my data?
No, the recovery mode does not mean automatic data loss. It’s a precautionary state and with the correct steps, the mailbox data can be easily restored.