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Help Desk

Technical Support- Softaken.com

Softaken technical support team is all set to help you out to troubleshoot any problem with the ordered product or you have any query regarding the product. Our product licensed users provide the order details to the tech team in order to get the best support as soon as possible. We request you to keep patience in case the response from us is taking time, sometimes it may happen… but we are careful about our consumers…

Check out our email address:

Contact Us via Email

Email Support

support@softaken.com

sales@softaken.com

It is advisable to go through the frequently asked questions (FAQ) before you ask assistance

We are pretty much confident about the standard and quality of our products that's why we serve our customers with 100% money back guarantee on all Softaken products.
Carefully follow the procedures and provide the complete information by filling the purchase page. As the payment is done and is reached to us, we will send the activation link via email service. In case, you don't receive the download link of the shopped software, contact the sale support team to get the best assistance. Provide your details to the agency.
Softaken wants to confirm all its clients that the confirmation email is sent once the payment is received by us. We request users to go through the spam/junk option folder because sometimes such emails are treated as spam by spam protection tool or automatically sent to spam box. Please check the spam box. If you have not found your email, take help from our customer care service.
While receiving the message of credit card decline, it indicates that it is either your fault (providing wrong information) or the transaction process is declined by your bank. It is better to contact your bank to resolve the problem. In case, you have found that it is our fault, feel free to contact our sales support team.
 

Provide your suggestion or Report Bug

We welcome user’s comments and suggestion. If you have any suggestions regarding our software, email us so that you can make improvement and try to include the suggested features in the next versions. Contact our sell support team, if you have noticed a bug. Many thanks….