Microsoft launched a new Outlook experience with Office Home & Business 2024 and Microsoft 365. Although its interface looks modern and lightweight, users discovered lots of major issues immediately after upgrading.
New Outlook does not fully support importing Contacts and Calendar data directly from PST files.
Users who shifted from Outlook 2016, Outlook 2019, or classic Outlook to the new Outlook expected a smooth migration; however, the situation turned out completely different.
- Only Emails Appear
- Contacts are missing
- Incomplete calendar events imported
- Incomplete mailbox migration
If you are struggling with the same problems, this guide explains:
- What is not available in the new Outlook?
- How to extract Contacts and Calendar from a PST file?
- How to use Softaken Outlook PST Extractor
- How to import extracted data into New Outlook
What’s Missing in New Outlook?
These are some features that Classic Outlook allows
- Direct PST Access
- Import Contacts
- Restore Contacts
- Migrate Complete mailboxes
However, the new Outlook is missing some advanced migration and PST management features. Currently, the new outlook has a limitation with
- Import PST to contacts
- Import PST to Calendar
- Full mailbox migration
Solution: Use Softaken Extractor
One of the best solutions is to extract calendar and contacts items from the PST file into supported formats, then import them into the new Outlook.
For a smooth workflow, you can use
Softaken Extractor for Calendars and Contacts
This software extracts all the items like
- Contacts
- Calendar items
- Attachments
- Emails Address
- Tasks
From the Outlook PST files
How to Extract Contacts from an Outlook PST File
Step 1: Add PST file
- Install and launch the application
- Click on the Browser option
- Select your Outlook PST files
Step 2: Choose Output format
You will find the mailbox folder in the left panel
Click on the Export Contacts option
Step 3: Select Output format
The user can export contacts in
- CSV
- VCF (vCard)
VCF can be easily imported into New Outlook
Step 4: Start Export
- Choose destination folder
- Now, click on the Process Now option
Now your contacts will be extracted successfully
How to Extract Calendar Data
Step 1: Choose the Calendar folder inside the software
Step 2: Now select the Export Calendar option
Step 3: Choose ICS as the exported format
Step 4: Click on the Process Now option, and your calendar file will now be exported
How to Import Contacts into New Outlook
The direct import option is not always displayed on the new Outlook desktop, so the web method is a mostly reliable option
Step 1: Open Outlook People
Step 2: Tab on Manage Contacts
Step 3: Select Imports Contacts
Step 4: Upload the exported CSV file
In a few moments, your contacts will sync into New Outlook
How to Import Calendar into New Outlook
Step 1: Open Outlook Calendar
Step 2: Tab on Add Calendar
Step 3: Choose upload from file
Step 4: Choose the exported ICS files
Step 5: Choose the desired calendar and complete the import process
Your old appointments, meetings, and reminders now appear in New Outlook
Is Using a Third-Party Tool Safe?
Using a trusted PST extraction tool is always a better option
- Take a backup of your PST files
- Install the application only from the official website
- Always test the trial version before purchasing
This method is much easier than manual entries
Final Thoughts
No doubt about the new outlook’s new features with a clean and modern experience. However, PST migration feature remains a major concern for users, especially when its come to contacts and calendar data.
- Professional tools allow users to:
- Extract contacts into CSV format
- Extract calendar data into ICS format
- Import both into New Outlook successfully
The CSV + ICS transfer approach is still one of the best alternatives available until Microsoft offers full PST import functionality to New Outlook.
